The non-response or delay of the scanning gun may be caused by several reasons:
1.Power problem: First check whether the power supply of the scanning gun is sufficient. If it is battery powered, make sure the battery has enough charge; If it is connected through a power cable, check whether the power cable is properly connected and not damaged. Insufficient power supply may cause the scanner to respond slowly or unresponsive.
2.Connection problems: Check that the connection between the scanner and the computer or other device is stable. If you are connecting via USB, Bluetooth or Wi-Fi, make sure the connection is not interrupted or interfered with. An unstable connection can cause data transfer delays or failures.
3.Computer/device performance: If the connected computer or device has insufficient performance, it may not be able to process the data sent by the scanner in a timely manner, resulting in a delayed response. In this case, try to shut down some unnecessary applications or processes to free up system resources.
4.Driver issues: Make sure the driver for the scanner gun is properly installed and is up to date. Outdated or damaged drivers may affect the performance of the scanner. If required, you can download and install the latest driver from the official website of the scanning gun manufacturer.
5.Scan gun Settings: Check the Settings of the scan gun to ensure that there is no misoperation that causes the scan gun to enter a special mode or configuration that affects its normal response.
6.Hardware failure: If all the above checks are correct, but the scan gun is still not responsive or the response is delayed, it may be the scan gun itself has a hardware failure. In this case, it is recommended to contact the manufacturer or after-sales service center of the scanning gun for further overhaul or replacement.
In summary, when the scan gun does not respond or the response is delayed, it should be investigated and resolved in terms of power supply, connectivity, computer/device performance, drivers, scan gun Settings, and hardware failures.